Question 1

Are there any benefits to having an account with you?

Accepted Answer

By having an account on LevelUpCamps.com, you will be able to easily access your account, see your order history, reorder items, save items for later, and create wishlists.

Question 2

How can I get assistance if I need it?

Accepted Answer

If you need assistance purchasing a non-camp product on the site, like paddles, balls, merchandise or gift cards, email Tyler at sales@paddlesandmore.com.

For questions about camps, or to change or cancel your reservation, email info@leveluppickleball.com. For specific camp questions, call 412-770-6493. M-F, 9-5, EST.

Question 3

What is my skill level?

Accepted Answer

Video Explaing Your Level
Article Explaing Your Level
USE THIS GUIDE TO DETERMINE YOUR SKILL LEVEL AND ULTIMATELY INCREASE YOUR CHANCE OF EXPERIENCING A MORE COMPETITIVE AND ENJOYABLE MATCH .

RATING AND DESCRIPTIONS
1.0
• New and have only minimal knowledge of the game and the rules.

1.5
• Limited to some rallies.
• Learning how to serve.
• Developing a forehand.
• Fails to return easy balls frequently and occasionally misses the ball entirely.
• Played a few games and is learning the court lines, scoring, and some basic rules of the game.

2.0
• Sustains a short rally with players of equal ability.
• Demonstrates the basic shot strokes – forehand, backhand, volley, overhead and the serve, but has obvious weaknesses in most strokes.
• Familiar with court positioning in doubles play.

2.5
• Makes longer lasting slow-paced rallies.
• Makes most easy volleys and uses some backhands, but needs more work on developing shot strokes.
• Beginning to approach the non- volley zone to hit volleys.
• Aware of the “soft game.”
• Knowledge of the rules has improved.
• Court coverage is weak but improving.

3.0
• More consistent on the serve and service return and when returning medium-paced balls.
• Demonstrates improved skills with all the basic shot strokes and shot placement but lacks control when trying for direction, depth, or power on their shots.
• Beginning to attempt lobs and dinks with little success and doesn’t fully understand when and why they should be used.

3.5
• Demonstrates improved stroke dependability with directional control on most medium-paced balls and some faster-paced balls.
• Demonstrates improved control when trying for direction, depth and power on their shots.
• Needs to develop variety with their shots.
• Exhibits some aggressive net play.
• Beginning to anticipate opponent’s shots.
• Learning about the importance of strategy and teamwork in doubles.

4.0
• Consistent and dependable strokes, including directional control and depth on both forehand and backhand shots.
• Reliable serves, lobs, overheads, approach shots and volleys and can use spin shots with some success.
• Occasionally can force errors when serving.
• Rallies may be lost due to impatience.
• Uses the dink shot and drop shots to slow down or change the pace of the game.
• Demonstrates 3rd shot strategies – drop shots, lobs, and fast-paced ground strokes.
• Aggressive net play and teamwork in doubles is evident.
• Fully understands the rules of the game and can play by them.

4.5
• Beginning to master the use of power and spin, can successfully execute all shots, can control the depth of their shots, and can handle pace.
• Beginning to master the dink shots and drop shots and their importance to the game.
• Beginning to master 3rd shot choices.
• Displays sound footwork and moves well enough to get to the non-volley zone whenever required.
• Understands strategy and can adjust style of play and game plan according to the opponent’s strengths and weaknesses and court position.
• Serves with power and accuracy and can also vary the speed and spin of the serve.
• Understands the importance of “keeping the ball in play” and the effect of making errors.
• Making good choices in shot selection.
• Anticipates the opponent’s shots resulting in good court positioning.

5.0
• Mastered all the skills – all shot types, touch, spin, serves, with control and can use them as weapons.
• Excellent shot anticipation, extremely accurate shot placement and regularly hits winning shots.
• Forces opponents into making errors by “keeping the ball in play.” • Mastered the dink and drop shots.
• Mastered the 3rd shot choices and strategies.
• Uses soft shots, dinks and lobs to set up offensive situations.
• Mastered pickleball strategies and can vary strategies and styles of play in competitive or tournament matches.
• Dependable in stressful situations as in tournament match play.
• Athletic ability, quickness, agility, and raw athleticism are also qualities that are sometimes what separates the top players from those near the top.

Question 4

What are the player level requirements to enter?

Accepted Answer

We offer camps for beginner, intermediate, and advanced players with ratings ranging from 2.0 to 4.5. Most camps are designed for intermediate players, but we have been integrating more beginner (2.0-2.9) and advanced (3.6-4.5) camps into our schedule. Since all of the drills are cooperative, the skill discrepancy between players is never a factor in the overall experience of the camp. Instructors build a strong foundation on fundamentals and mechanics, as well as an emphasis on strategy, point building, and percentage play.

Question 5

How many campers are there per camp?

Accepted Answer

LevelUp Camps can be capped at either 8, 16, 24, 32, or beyond per session at an 8:1 Student:Pro ratio. Most camps sell out a few months in advance. The size of the group varies on how many courts are available and how many students register.

Question 6

How many hours of instruction are in a camp?

Accepted Answer

LevelUp camps are a two-day experience. Six hours or instruction with a 1- hour lunch and plenty of breaks throughout. We also provide video analysis at the camp. Daily progressions build on the skills learned the previous day for a full pickleball immersion experience.

Question 7

What is the cost per camper?

Accepted Answer

LevelUp 2-day camps are $645 per person.  In 2024, we have a couple of beginner camps that cost $295 per person. Our excursion camps are priced based upon the length of the stay and the camp activities.

Question 8

Is there a camp cancellation policy?

Accepted Answer

2026 Cancellation Policy
Cancellation Policy: Registrants can cancel their LevelUp enrollment 7 or more days prior to the camp and still receive a 50% refund or 75% future camp credit. If a registrant cancels within six days of the camp start date, due to travel issues, personal matters, illness, or any other, they will receive a 50% future camp credit.

Camp credits must be used by December 31, 2026.

*POLICY DOES NOT APPLY TO INTERNATIONAL CAMPS. INTERNATIONAL CAMP CANCELLATION POLICIES ARE ON INDIVIDUAL CAMP PAGE.*

Question 9

Is there a bad weather refund policy?

Accepted Answer

LevelUp chooses each location during optimal times of the year to help ensure the best chance of good weather. The majority of our south and west camps are outdoors. Our north and east camps often have indoor options, but will be scheduled for an outdoor camp experience.

To identify if a camp is indoor or outdoor, select the Location tab on any camp webpage and read the venue name and address. There, it will list (Indoor) if the camp is inside. If nothing is listed, the camp is outside.

If there is inclement weather forecasted for an outdoor camp, every attempt will be made to hold the camp as scheduled. There may be last minute changes to camp hours and/or location to accommodate an inclement weather forecast. If changes occur, email communications will be sent to all registered participants detailing the new camp time/location.

These changes often occur just days before the camp start date to try and ensure the camp can be held as scheduled. This helps to accommodate the travel and lodging plans many of our registrants make to attend our camps.

If the altered camp time is within 2-3 hours of the previously scheduled camp time, there will be no additional refund based upon the time change. If the altered location is within a 30 minute drive of the previously scheduled location, not additional refund will be offered.

If camp participants have less than 10 on-court hours, they will be refunded 50% of the camp expense.

Question 10

What time do the camps start and end everyday?

Accepted Answer

LevelUp camps typically go from 9:00 a.m. to 4:00p.m. daily. Otherwise, the venue determines the start time of the camp.

Question 11

Pandemic, Natural Disaster or Unforeseen Cancellation Circumstances:

Accepted Answer

If a camp needs to be delayed due to an unforeseen circumstance such as a pandemic or natural disaster, your full credit will be held by LevelUp until the camp date is rescheduled (within 12 months). If the student cannot attend the make-up date, a full refund will be issued at that time.

FREQUENTLY ASKED QUESTIONS

Frequently Asked Camp Questions

Are there any benefits to having an account with you?

How can I get assistance if I need it?

What is my skill level?

What are the player level requirements to enter?

How many campers are there per camp?

How many hours of instruction are in a camp?

What is the cost per camper?

Is there a camp cancellation policy?

Is there a bad weather refund policy?

What time do the camps start and end everyday?

Pandemic, Natural Disaster or Unforeseen Cancellation Circumstances:

Any Additional Questions

OUR STORE LOCATION

33 MAYVIEW RD.
CANONSBURG, PA 15317

MONDAY TO FRIDAY
9:00AM - 5:00PM EST
412-770-6493 CALL OR TEXT
INFO@LEVELUPPICKLEBALL.COM

INFO

CONTACT
SHIPPING & RETURNS
PRIVACY POLICY
FAQ
TERMS & CONDITIONS
PROMOTIONS

Subscribe for exclusive updates

FREQUENTLY ASKED QUESTIONS

Frequently Asked Camp Questions

Are there any benefits to having an account with you?

How can I get assistance if I need it?

What is my skill level?

What are the player level requirements to enter?

How many campers are there per camp?

How many hours of instruction are in a camp?

What is the cost per camper?

Is there a camp cancellation policy?

Is there a bad weather refund policy?

What time do the camps start and end everyday?

Pandemic, Natural Disaster or Unforeseen Cancellation Circumstances:

Any Additional Questions

OUR STORE LOCATION

33 MAYVIEW RD. CANONSBURG, PA 15317

MONDAY TO FRIDAY 9:00AM - 5:00PM EST 412-770-6493 CALL OR TEXT INFO@LEVELUPPICKLEBALL.COM

INFO

CONTACT SHIPPING & RETURNS PRIVACY POLICY FAQ TERMS & CONDITIONS PROMOTIONS

Subscribe for exclusive updates

33 MAYVIEW RD.
CANONSBURG, PA 15317

MONDAY TO FRIDAY
9:00AM - 5:00PM EST
412-770-6493 CALL OR TEXT
INFO@LEVELUPPICKLEBALL.COM

CONTACT
SHIPPING & RETURNS
PRIVACY POLICY
FAQ
TERMS & CONDITIONS
PROMOTIONS